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Authorized Grundfos
service center.

We support pumping equipment throughout its service life, from diagnostics and scheduled maintenance to repairs and selection of genuine Grundfos spare parts.
Discuss maintenance

EXPERTISE IN ACTION

From assessing the pump
to a clear plan of work.

We review the equipment, its operating conditions and the site’s needs. We then agree on the work, parts, timing and cost. When you contact us, have the model, a nameplate photo, a description of the symptoms and the site address ready.
Describe what you need
Specialist at an authorized Grundfos service center
Diagnostics and repairs
Maintenance
Genuine spare parts
Service subscription / SLA

Service tailored to your site

Diagnostics and condition assessment

We review the signs of failure, operating conditions and pump details. The results help determine the next step: maintenance, repair or consideration of replacement.

Scheduled maintenance

Inspections help detect wear and irregularities before a serious failure. The scope and frequency depend on the specific equipment and site operating conditions.

Pump repairs

After diagnostics, we agree on the scope of repairs and the parts needed. The approach, timing and cost are confirmed before work begins.

Genuine spare parts

To select the right parts, we need the model, product designation and nameplate details. The parts must match the specific equipment variant.

A one-off service request
or an ongoing program?

For a current fault, start with a service request. If your building or production depends on the pumping system, we can discuss regular maintenance with an equipment list, inspection schedule and reporting.

The subscription service / SLA program is in development. The scope and terms are agreed separately for each site.
Service subscription / SLA

How a service request works

01 / Submit a request

Provide the model, a nameplate photo, symptoms, site address and a contact person.

02 / Review the details

We discuss operating conditions, service history and the information needed to proceed.

03 / Diagnostics and agreement

We identify the work and parts needed and agree on timing and cost.

04 / Work and recommendations

We carry out the agreed work and discuss how to operate the equipment going forward.

Let’s discuss service

Include the pump model and product designation, the nature of the fault, operating conditions and the site address. Attach a nameplate photo if possible. For an SLA program, add your equipment list and preferred type of support.

    Photos and documents (optional)

    Attach up to three files, each up to 2 MB. Images: JPG, PNG, WebP. Documents: PDF, XLS, XLSX.

    FROM REQUIREMENT TO SOLUTION

    Where do we start?

    Tell us about your site, equipment or requirements. We’ll put you in touch with the right EPS specialists.
    Message us on Telegram
    Quick questions and advice. @eps_office
    Select equipment
    Project requirements, specifications or a list of items.
    Discuss service
    Diagnostics, maintenance or subscription service.
    EPS / CALLBACK

    Request a call

    Leave your number and a suitable time to call.